TR8 Media offer you helpful, relevant, concise and professional service & support every step of the way.
At TR8 Media, we ensure that you not only get a highly professional finished product from us, you get exceptional service and support from our experienced team every step of the way.
Clear, Concise and Relevant
We all know how difficult it is these days to actually speak to someone when you need to. That is why TR8 Media ensure that when you need us the most, we are there to answer your call or respond to your email. You won’t get 24 hour service from us but you can rest assured that we will get back to you the same day and assist with your issue. Our team are experts in their field and as such will always ensure that whatever the problem, you are always kept informed on how it arose, why it arose and what can be done to remedy the issue.
As standard TR8 Media provide 90 days assistance after we have signed off on a project. If you need more detailed help with a particular issue or would like to learn more about something, then our team are available for one on one Skype screen casting sessions or alternatively we have an ever growing library of “how to” videos available in our client area.